Agencies, Please, Stop Using These Terms To Describe Yourselves

Like cold water to the face, agencies need new business reminders every now and then. After 2008, agencies (and everyone else) got an unfortunate wake up call, and in terms of new business, realized there was no better time to get a lot better at it. Fast forward to today and clients are spending. That…
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8 Tips To Help Agencies Get Paid Faster

In business, cash is the undisputed king. Even if you generate strong revenue and incur reasonable expenses, without a steady cash flow you’ll inevitably face troubled times. This is especially true for agencies that often bill for work after it’s been completed. In essence, you are financing your own services for the client. Knowing that…
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Your Agency Services Are Not A Commodity, But They Sure Look Like It.

Your average CMO or VP of Marketing gets a lot of contact from agencies wanting to work with them. If you asked one of those CMOs or VPs of Marketing to name one of those agencies, 9 times of 10 they couldn’t do it. Because in their eyes, your agency is a commodity. [Tweet “What…
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Agency New Business Deserves A Multi-Media Approach

Relying on one type of outreach – or even two – may not serve your new business efforts in the best possible way.   Marketers say they learn about agencies through a variety of media. Not surprisingly, email, phone calls and industry conferences are highly-cited channels. Results from our recent survey affirm you need to…
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ANA Recap: Two Words Say It All

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For those of you not at the ANA, there was one speech that proved truly powerful – and from within the speech, two words that really hit home.

Building new business relationships – some case studies

No kissing

Entrepreneur recently instructed:  “Stop Trying to Kiss Your B2B Clients on the First Date“.   It’s a great analogy as advice goes on building relationships with prospective and new clients. Still, if you really want to “start dating” someone, do you give up the first time they decline an invitation to go out? One of the agencies I…
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Philanthropy Can Be Great…Even When There’s No Purpose

Soles4Souls

This is our fourth year supporting the international philanthropy Soles4Souls (www.soles4souls.org) and it was our biggest year yet. We raised over 4,000 pairs of shoes (4,212 to be exact) that will be distributed worldwide to help people working to pull themselves out of poverty. Because our level of involvement has increased significantly over the years…
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Marketers Want Aggressive, Persistent ( & pleasant) Follow-up

persistence

After the first meeting with a new prospect, what do you do? This is a question born out of our recent RSW/US Agency – Marketer Business Report in which 53% of marketers related that agencies are not sufficiently aggressive following up after a meeting. Getting a meeting with a new prospect can be an adrenaline-charged…
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