Posts

There’s an unfortunate tendency we see in agency new business communications that doesn’t receive a lot of attention, but it should: that’s telling your prospects something they already know. If you’re doing this, or your new business director is doing this, you’ve got to curb it right away. Some prospects won’t even notice it, and […]

New business should be an agency-wide endeavor, not just driven by a member of leadership or a new business director. But the question is, how does that manifest itself, in terms of the day-to-day, and for those individuals who aren’t tasked directly with new business activity? The 3 takeaways in this episode begin to answer […]

Interestingly, sales outreach used to be a lot sneakier, where salespeople (and I use that term loosely) would essentially try to trick you into opening an email, for example. Fast forward to today, and agencies and PR firms consistently tell us about the ineffective outreach they receive; yet if they’re handling new business internally, often […]

Avoiding The New Business Hit and Run-3 Takeaways Episode 13

What is the new business hit and run? Well, I can’t take credit for the term, one of our clients threw that out in a conversation. The hit and run is one project and you’re done. Good that you got the project, but your team busted their butts on it with the hopes that it […]

Welcome to a horrifying Halloween edition of “3 Takeaways”, our agency new business video series where we focus on one new business category and give you three takeaways to help improve your new business program. In this episode, Lee McKnight Jr, VP of Sales at RSW/US, puts on his Cthulhu sweater, summons his courage, and […]

In this episode of 3 Takeaways, RSW VP of Sales, Lee McKnight Jr, talks an unfortunate reality in our industry: new business directors at agencies last, on average, 18 months. Incredibly frustrating for agency owners when they have to deal with that revolving door. So why is this? The reasons are numerous, but in this […]

3 Takeaways Ep. 10 - Should You Lead With Services On Your Site?

Kicking things off, a question has come up a fair amount from agencies-our clients and agencies we’re talking to, thinking about coming on board-and they’re asking, should you lead with services on your site? Should we list our capabilities or our services on the prime real estate of our site, above the fold, or around […]

If you’re an agency principal and you don’t have the new business chromosome, don’t make yourself the nucleus of your new business effort.  There are a lot of you trying to handle new business on your own, understandably-this is your business, your passion and your livelihood. But many agency principals simply aren’t wired to do […]