More SATISFACTION in Agency New Business

A recent note from one of our clients shows how contagious satisfaction can be. It also reinforced key points from an earlier post celebrating client feedback. First, the note. (For client confidentiality, the prospect company name has been changed.) “Mark, I hope all is well.  We just had a go-to-meeting with Acme Insurance.  The CMO…
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Your Agency Culture And When An Employee Doesn’t Embrace It

When An Agency Employee Doesn’t Embrace Your Culture

(This is part 2 of Ed Burgoyne’s post Do Your Values Inform Your Agency Culture?) When you are busy and stressed, I know it requires an extra effort to be in the moment and focus on being the leader the organization needs, and the leader you would like to be. This is why it helps…
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Do Your Values Inform Your Agency Culture?

Culture in an ad agency is unique to the place and the personalities of the people running the shop. There is the outward agency persona, and then there is the inward “true” cultural persona of the agency that we all work within. Agencies are a business and the established distinctive culture of the place is…
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Agency Search & Rescue – “Top 10 List” from the Front Line

It’s been five years since we started RSW/AgencySearch and we’ve amassed our own “Top 10 List” of tips from the front line of pitching, RFI responding, and general review “etiquette” that can help agencies better their chances of winning when in a review. Here we go: #10 – Don’t overstate your experience.  Because you’ll be…
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If Agency New Business was a Rabbit Hunt, how many rabbits would you chase?

  Our recent webinar, Frustration Breeds Opportunity – Tensions between Agencies and Marketers, describes dynamics that increase the challenges for new business development. Just a couple among them are: 1. Marketers tend to be consolidating agencies 2. A majority of agencies express intent to be increasingly aggressive in new business activity. 2015 is almost a…
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RSW/US In The Guide to New Business Tools for Agencies

The Guide to New Business Tools for Agencies

We were honored to be included in HubSpot’s Agency Post blog this week (The Guide to New Business Tools for Agencies) as a featured New Business option for agencies. Per the post: Making connections with the right people is the key to being successful at new business. But there’s only so much you can do…
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They’re Consolidating…Are You?

come together

Agency consolidation is on the rise…and I’m not talking the acquisition type of consolidation. Marketers are consolidating the number of agencies they are using…and expect that trend to continue. In our recently released 2015 New Year Outlook Report, we asked the question: “How many marketing agencies (not including independent contractors/individuals) do you have supporting your…
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